Cookie Policy

www.lilyskitchen.co.uk / www.lilyskitchen.com (together “our site”) uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies: these are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site or use a shopping basket.

Analytical/performance cookies: these allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: these are used to recognise you when you return to our site. This enables us to personalise our content for you and remember any preferences (for example, your choice of language or region).

You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:

STRICTLY NECESSARY (ESSENTIAL) COOKIES

COOKIE NAME PURPOSE OF THE COOKIE PURPOSE FOR PROCESSING THE COOKIE
Salesforce Commerce Cloud dw
dwsid
dwsecuretoken
dwanonymous
dwac
dw_cookies_accepted
Administer the e-commerce portions of our Website. Expire after 24 months. These cookies are essential in order to provide a good shopping experience, enabling customers to place orders and manage their information in the my account area.
Google Tag Manager _dc_gtm_UA Allow other scripts to function correctly. Allow other scripts to function correctly.

NON-ESSENTIAL COOKIES REQUIRING CONSENT

Analytical/Performance cookies (track and collect information about visitors to our site)

COOKIE NAME PURPOSE OF THE COOKIE PURPOSE FOR PROCESSING THE COOKIE
Google Analytics _ga Analytics tracking. Expires after 2 years. Track and collection information about visitors to our site.
Google Analytics _dc_gtm_UA-7174458-3 Used by Google Analytics for visitor tracking (does not track or store personal data). Cleared on browser close. Track and collection information about visitors to our site.
Google Analytics Additional Cookies As described here. As described in the link. As described in the link.
Google Security sid Authenticate users and prevent fraud. We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. For example,"SID" contains digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. This allows us to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.
Hotjar _hjIncludedInSample Analytics tracking. Lifetime: Session-based cookies that are deleted when you leave the site. Track and collect information about visitors to measure and improve performance. You can block this cookie at browser level by following the instructions on Hotjar's website.
Fresh Relevance tms_VisitorID
Stores a unique id for the device. This is used to keep track of your shopping, to send/show you offers that relate to the products viewed, so you can be contacted by email if you seem to be having problems, or to help us improve the Website.
Fresh Relevance tms_wsip
Records whether the device has a modern web browser that supports a more efficient communication channel called "web sockets". This is used to keep track of your shopping, to send/show you offers that relate to the products viewed, so you can be contacted by email if you seem to be having problems, or to help us improve the Website.

Functionality cookies (make your experience of our website better, customise our site and store information about your preferences)

COOKIE NAME PURPOSE OF THE COOKIE PURPOSE FOR PROCESSING THE COOKIE
Salesforce Commerce Cloud Analytic Cookies __cq_seg
__cq_uuid
__cq_bc
__cqact
Track anonymous or logged in users. Expire after 1 year and 1 month. Measure and improve performance, and support personalisation of site content. More information here.
Optimizely optimizelyDomainTestCookie
optimizelyEndUserId
Uniquely identify visitors, track and collect information about visitors, test and improve our website content. Make your experience of our website better.



Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. For more information on cookies for the most common browsers, please refer to the pages below:
Google Chrome: https://support.google.com/chrome/answer/95647
Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
Microsoft Edge: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari (OSX): https://support.apple.com/kb/PH21411
Safari (iOS): https://support.apple.com/en-gb/HT201265
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid (Please refer to your device’s documentation for manufacturers’ own browsers)

Cookies will expire after the times specified in the table above.

For more information about cookies, including information on how to block cookies on your browser (including third party cookies) please visit www.aboutcookies.org (this is an external link and we are not responsible for its content).

We may alter this Cookie Policy at any time. You are therefore advised to check the policy on our website from time to time.

If you would like to know more about how we use cookies, please contact us at hello@lilyskitchen.co.uk.

This policy was last updated February 2018.

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