Accessibility Statement

Last updated: 26th June 2025

Lily’s Kitchen strives for accessibility for all users. We are working on a continuous improvement of the user experience by implementing the relevant standards for accessibility.

Please contact us if you encounter any barriers while using our website. We look forward to your feedback and will use it as a basis for further improvements.

1. Conformity Status

This website partially complies with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This means that some features or parts of the content do not yet fully meet the mentioned accessibility standard. The features and content that are not accessible are listed in the section 'Known Limitations'.

2. Measures to promote accessibility

We are striving to improve accessibility by taking measures such as:

• Ongoing improvements to eliminate accessibility barriers.

• Collaboration with external agencies for accessibility.

• Regular checks of our website for accessibility.

Here are some features of this website that make it easier for you to use:

2.1. Enlargement

With the zoom function, you can enlarge or reduce the website:

• If you are using a PC, hold down the CTRL key and scroll the wheel of your mouse up or down to zoom in or out. Alternatively, you can press the CTRL key and + on your keyboard at the same time to zoom in, or the CTRL key and – to zoom out.

• If you are using a Mac, press the Option, Command and = keys on your keyboard simultaneously to zoom in, or Option, Command and - to zoom out.

2.2 Color adjustment and contrast regulation

Through your screen settings, you can adjust the color settings to improve the readability of the website and ease the strain on your eyes.

2.3. Flexible Alignment

Our website supports both portrait and landscape orientation on mobile devices to enhance user-friendliness.

2.4. Keyboard Navigation

You can navigate the entire website using the keyboard without having to use a mouse or a touchpad.

3. Known limitations

Despite our efforts for website accessibility, we unfortunately cannot exclude limitations, among others:

• Some PDF documents may not be fully readable by screen reader software.
• Some of our video content may not have subtitles.
• For some of our video and audio content, transcripts may not be available.
• Some images may not have alternative text descriptions.

4. Browser compatibility

We designed our website taking into account compatibility of assistive technologies with the main current web browsers. For the best experience and security, please keep your browser version up to date and take security measures such as installing antivirus software.

5. Ongoing Monitoring

We will continue to consider accessibility when developing new features, conduct regular audits to assess our website against applicable accessibility standards, and incorporate user feedback into ongoing improvements.

6. Contact for help and feedback

If you have difficulties displaying or using content on this website or if you notice a function or content that you believe is not fully accessible, please feel free to contact us via one of the following options:

hello@lilyskitchen.co.uk

Tel: 0207 433 1863

1st Floor, Kings Court, 2-16 Goodge Street, London, W1T 2QA

Please indicate how we can reach you and which page or function you encountered barriers. Furthermore, a brief description of the problem and information about the technology you are using (e.g. type and version of your assistive technology as well as type and version of the web browser used) would be very helpful. We sincerely thank you for your support!