Jobs
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Senior Exports Co-ordinator
You will be a part of the Supply Chain team and be a key contact for our Asian markets.
Equality and Inclusiveness at Lily’s Kitchen:
At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability, you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets).At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability , you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets).
We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
In your application, please feel free to note which pronouns you use.
Your role at Lily’s Kitchen:
You will be a part of the Supply Chain team and be a key contact for our Asian markets. Working closely with two other Exports Coordinators within our Customer Supply team you will have ownership of the order management and export documentation process as well as liaising with both internal and external stakeholders to ensure successful delivery to our customers.
How will I make a difference?
You will:
- Oversee and contribute to the preparation of export and customs documentation/paperwork in compliance with legal, company and regulatory obligations.
- Manage and develop systems to comply with requirements of Export Control, giving attention to specific regional customs requirements.
- Regularly check current legislation to ensure processes are compliant.
- Be Lily’s Kitchen subject matter expert on exports logistics.
- Have order management responsibility for key customers and manage through from order to cash.
- Build strong customer relationships and proactively communicate order status to internal and external stakeholders.
- Implement and develop export processes to support business growth in Asian and European markets.
- Ensure compliance with all local and international shipping regulations.
- Liaise with external bodies including DEFRA, Chambers of Commerce, PFMA (Pet Food Manufacturers Association) etc.
- Build strong relationships with the warehouse, Freight Forwarder, and relevant government agencies.
- Have a commercial focus and a strong drive for efficiency and process improvement.
- Provide support to the International Sales team.
- Provide cover for other members of the Exports team.
How will I be successful?
You can demonstrate:
- Minimum of 3 years operational exports experience in a team lead or managerial role.
- Strong knowledge of export compliance and regulatory requirements.
- Experience of working with Asian markets and track record of leading successful shipments to the region.
- Exports documentation experience with knowledge of process required to obtain documents such as Health Certificates, Veterinary Certification, COO, EUR1.
- International exposure and the ability to speak other languages such as Mandarin, French, Italian etc is advantageous.
- Strong interpersonal and relationship management skills.
- Comfortable interacting with all levels of the business and managing multiple stakeholders.
- Proficient in Excel and comfortable with data analysis using functions such as Pivot Tables, Vlookups etc.
- Comfortable working in fast paced environment and adept at adjusting to the demands of a fast-growing business.
- Continuous improvement Focus.
- Passion for Lily’s Kitchen brand, product and philosophy.
- It goes without saying that you need to have a passion for pets.
Our Perks
At Lily’s Kitchen we believe that everyone should enjoy their time at work. We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include:
- Dogs at work; what better way to put a smile on your face!
- Flexible Working: flexi-time, working from home, part-time working, flexible support
- Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs. Plus a life assurance scheme to look after those that depend on you
- Staying healthy and well: Our team’s health and wellbeng is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme.
- Supporting our community: with a volunteering allowance we can give back to causes we are passionate about. Plus supporting and having fun together as a team.
- And more...
Join the family
To apply send your CV and cover letter to: workwithlily@lilyskitchen.co.uk
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Senior Finance Manager
The Senior Finance Manager role is split into three: ownership of controlling Trade Spend, working with the Head of Commercial Finance to deliver actionable insights and decision support to the business, and providing extra financial control firepower to the Head of Finance at points of peak output.
Equality and Inclusiveness at Lily’s Kitchen:
At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability, you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets).
We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunities employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
In your application, please feel free to note which pronouns you use.
Summary:
- What We’re After… Senior Finance Manager (Commercial): a full-time, fixed term (12 - 15 months) role.
- Reporting to… Head of Commercial Finance
- In a few sentences… The role is split into three:
- ownership of controlling Trade Spend (Promotions, Overriders, Fixed Trade Spend, Customer Marketing) working closely with the Sales team & the Head of Commercial Finance,
- working with the Head of Commercial Finance to deliver actionable insights and decision support to the business in the form of regular reporting and ad hoc deep dive analyses,
- providing extra financial control firepower to the Head of Finance at points of peak output (Budget, Re-Forecast, Year End, Projects).
- Your Team… You will be part of a Finance team of 9. This role has no direct reports but requires close partnership with all of Finance, Sales and Marketing.
- Office Location… hybrid working: 2+ days per week from Lily’s HQ in central London (corner of Goodge Street & Tottenham Court Road), the remainder working from home if desired.
How Will You Make a Difference?
Own Trade Spend
- Trade Spend Control… Maintain a robust control environment for trade spend. Ensure only approved spend is committed.
- Trade Spend Forecasts… Reconcile these trade spend commitments to forecasts, ensuring a clear view on each customer’s funding.
- Trade Spend Accounting… Ensure that the individual spend elements of each activity for each customer are accounted for correctly on a monthly basis… no small feat.
- JBP Negotiations… Provide rigorous analysis to assist the Sales Directors, CFO and Head of Commercial Finance to construct optimal plans through the Joint Business Plan cycle with customers.
Deliver Business Insight
- Create Insight… Be visible and vocal in helping us make demonstrably better commercial decisions. Provide a new and objective point of view, through analysis of diverse datasets and synthesis of a compelling argument. Be a sought out commercial opinion.
- Robust Reporting… Provide a bedrock of quality performance reporting: daily, weekly, monthly to various stakeholders including senior management and the board.
- Provide Facts… Cut through subjectivity and oversimplification by bringing cold, hard, precise, nuanced facts to the discussion table.
- Be Contrarian sometimes… Know when to back down, but also when to hang on to a point.
Give Additional Financial Firepower
- Budget/Re-Forecast… Support the Head of Finance and Head of Commercial Finance to deliver high quality projections. Not just trade spend, but all P&L lines, pitching in as extra firepower as needed.
- Year End… Assist to deliver an effective Year End close and support as needed throughout audits (both external and internal).
- Ethics & Sustainability… support projects, including financial reporting, to drive forward Lily’s B Corp accreditation and our environmental, social and governance plan, for example: our net zero project, support for customer sustainability programmes, plastic taxation, or by joining any of our other internal Ethics & Sustainability workstreams.
Required Capabilities
- Career… A strong background of success in operational finance with exposure to commercial activities.
- Accounting Qualification… ACA, ACCA or CIMA qualified.
- People Skills… Ability to partner with, explain technical concepts to, and influence non-finance colleagues.
- Audit Background… Training in the audit function in a strong accounting practice (top tier is a plus).
- Excel… Advanced level use of Excel and the desire and aptitude to continually develop skills in this area.
- ERP Systems… A systems head with experience using NetSuite would be an advantage.
Preferred Capabilities
- Consumer Sector… Experience in a consumer products company (ideally large FMCG or retail).
- Fast Growth… Have worked in, and understand the nuances of, a smaller fast-growth business.
- International… International experience is a plus …we have big plans!
- Databases… Understanding of SQL databases & data i/o to/from Excel (particularly Power BI / Power Query / Power Pivot) to enable faster analysis.
- Sales Teams… Experience of working alongside a sales team.
Personal Characteristics to be Successful
- Inquisitive and analytical, thriving on tackling complex problems
- Ability to see and manage the bigger picture while holding and attending to all the detail underneath
- Strong communication skills with a natural ability to build and manage strong relationships with senior stakeholders, and challenge colleagues effectively
- High level of initiative, at ease with proposing, justifying, initiating and implementing change
- Highly organized and process-driven, constantly building and refining process with rigour and diligence
- Results-driven and keen to constantly learn and grow
- Comfortable with the demands of a fast-moving, entrepreneurial environment
- A passion for the Lily’s Kitchen brand, products and philosophy
Our Benefits
At Lily’s Kitchen we believe that everyone should enjoy their time at work. We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include:
- Dogs at Work: what better way to put a smile on your face!
- Flexible Working: flexitime, working from home, part-time working, flexible support…
- Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs. Plus, a life assurance scheme to look after those that depend on you.
- Staying Healthy and Well: Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme.
- Supporting our Community: with a volunteering allowance we can give back to causes we are passionate about. Plus supporting and having fun together as a team.
- And more…
Join the family
To apply send your CV and cover letter to: workwithlily@lilyskitchen.co.uk